FAQ

It takes us 24 hours to process your order and then 5 to 17 days to deliver it to you.

Our offices are located in Marseille, France. Our international warehouse is located in China.

Yes, after 48 hours click on "track my order" and enter your order number and email address. You will be informed about the progress and delivery of your package.

We do our best to solve any problems our customers may encounter with our products. If you still wish to be refunded for your order, we offer this option as long as the request is made after you receive the package at home. Please see our refund policy for more information.